Great way to improve user experience at reasonable cost
We needed to get some insights into our customer's user experience on our redesigned website. SessionCam allowed us to see what wasn't …
Overview
What is SessionCam (discontinued)?
SessionCam was a SaaS based solution that offers a suite of analytics tools including session replay, heat-mapping, conversion funnels and form analytics all designed to allow brands to optimize their website. Capabilities of the former SessionCam product are now provided…
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What is SessionCam (discontinued)?
SessionCam was a SaaS based solution that offers a suite of analytics tools including session replay, heat-mapping, conversion funnels and form analytics all designed to allow brands to optimize their website. Capabilities of the former SessionCam product are now provided by
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttp://sessioncam.com/plans
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Integrations
- Competitors
- Tech Details
What is SessionCam (discontinued)?
SessionCam was a SaaS based solution that offers a suite of analytics tools including session replay, heat-mapping, conversion funnels and form analytics all designed to allow brands to optimize their website. Capabilities of the former SessionCam product are now provided by Glassbox, after the late 2020 acquisition.
SessionCam (discontinued) Features
- Supported: Session Replay
- Supported: Heatmaps
- Supported: Form Analytics
- Supported: Conversion funnels
SessionCam (discontinued) Screenshots
SessionCam (discontinued) Integrations
SessionCam (discontinued) Competitors
SessionCam (discontinued) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | All |
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Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
SessionCam allows us to see what and how users search on our website allowing us to define struggles and therefore to improve the user experience. We use it to watch recorded sessions as well as clicks, mouse movement and page scroll heat maps.
- We can watch recorded sessions and have the same experience as the user
- I can view sessions related to feedback left by the users using another platform
- It gives a good insight in large scale via heatmaps allowing for immediate recognition of what most users are more interested in
- The technical team is quickly available to answer any questions
- All heatmaps and sessions have a good number of filters to explore
- It would be great if the tool had ways to quantify more specific observations
- The struggle is a new tool that will take some time to improve as it is a logarithm and it is learning itself
- The reporting facility is not very easy to understand and it might be able to provide more than what is visible
- The sessions do not record third party tools like live chat, surveys, etc
- From this tool we can generate a hypothesis for A/B testing giving us the ability to gain more conversions without the risk of losing them
- It's a great tool to give evidence to facts
- Understanding the issues helps us with understanding the urgency of fixing them
I have never used any other similar tool and I am happy to say they proved exactly what we need.